Privacy policy
Privacy Policy - Experience Baires
Effective Date: May 17, 2023
This Privacy Policy governs the manner in which Experience Baires ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users ("you" or "your") of our tour and experiences platform and agency in Buenos Aires. This Privacy Policy applies to the Experience Baires website, mobile applications, and any other digital services or platforms that link to or display this Privacy Policy (collectively, the "Services").
Information We Collect
We may collect personal and non-personal information from you in the course of providing our Services. The types of information we may collect include:
1.1 Personal Information: We may collect personal information such as your name, email address, phone number, and billing address when you book a tour or experience with us.
1.2 Payment Information: To facilitate tour or experience bookings, we may collect payment information, including credit card details, from you. However, we do not store your payment information. We utilize third-party payment processors who handle all payment transactions securely.
1.3 Device and Usage Information: When you use our Services, we may automatically collect certain information about your device, such as your IP address, browser type, operating system, and access times. We may also collect information about your usage of our Services, such as the pages you visit and the actions you take.
1.4 Cookies and Similar Technologies: We may use cookies, web beacons, and other similar technologies to enhance your experience on our website and improve the functionality of our Services. These technologies help us collect information about your browsing activities and preferences.
How We Use Collected Information
We may use the information we collect from you for the following purposes:
2.1 To Provide and Improve Our Services: We use the information to process your bookings, communicate with you, and provide you with the best possible experience. We also use the information to enhance and improve our Services, develop new features, and conduct analytics to better understand our users' needs.
2.2 Marketing and Communication: With your consent, we may use your email address to send you promotional emails and newsletters about our tours, experiences, and special offers. You can opt out of receiving such communications at any time by following the unsubscribe instructions provided in the email.
2.3 Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, or to protect our rights, privacy, safety, or property.
Sharing of Information
We may share your information in the following circumstances:
3.1 Service Providers: We may engage third-party service providers to assist us in delivering our Services. These service providers may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
3.2 Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests from public authorities.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website of any change in ownership or uses of your personal information.
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have certain rights and choices regarding your personal information:
5.1 Access and Correction: You can request access to and correction of the personal information we hold about you. If you believe that any information is inaccurate or incomplete, please contact us at info@experiencebaires.com, and we will promptly update or correct it.
5.2 Opt-Out: You have the right to opt out of receiving promotional emails or newsletters from us. You can do so by following the unsubscribe instructions provided in the email, or by contacting us at the email address mentioned above.
5.3 Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5.4 Do Not Track Signals: Our Services do not respond to "Do Not Track" signals. However, you can adjust your browser settings to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our Services.
Children's Privacy
Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information from our records.
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Experience Baires
City of Buenos Aires, Argentina
Email: info@experiencebaires.com
By using our Services, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Services.